Privacy Policy
This Privacy Policy explains how The Window Cleaning Man Ltd collects, uses, and protects your personal information when you use our website or contact us.
We are committed to protecting your privacy and handling your personal data responsibly and transparently.
1. Who We Are
The Window Cleaning Man Ltd
Northampton, United Kingdom
📞 07724 511747
✉️ windowmen4u@yahoo.co.uk
For the purposes of data protection law, we are the data controller of your personal information.
2. What Information We Collect
We may collect and process the following personal information:
- Name
- Phone number
- Email address
- Property address or postcode
- Details provided in contact forms or messages
- Information relating to enquiries, quotes, or services
We only collect information that is necessary to provide our services or respond to enquiries.
3. How We Collect Your Information
We collect information when you:
- Submit a contact or quote form on our website
- Contact us by phone, email, or message
- Request a quote or service
- Become a customer
4. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotes
- Arrange and deliver services
- Communicate about appointments or services
- Send invoices or service-related information
- Comply with legal or regulatory requirements
We do not use your data for unsolicited marketing.
5. Lawful Basis for Processing
Under UK GDPR, we process personal data based on:
- Consent – when you contact us or submit a form
- Contract – to provide agreed services
- Legal obligation – where required by law
- Legitimate interest – to operate our business responsibly
6. Sharing Your Information
We do not sell or share your personal data with third parties for marketing purposes.
Your information may only be shared where necessary, for example:
- With accountants or service providers for business administration
- To comply with legal obligations
All third parties are required to respect the security of your data.
7. Data Security
We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse.
Personal information is stored securely and only accessed where necessary for business purposes.
8. How Long We Keep Your Information
We retain personal data only for as long as necessary to:
- Provide our services
- Meet legal, accounting, or regulatory requirements
When data is no longer required, it is securely deleted.
9. Your Rights
Under data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data where applicable
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details above.
10. Cookies & Website Analytics
Our website may use cookies or basic analytics tools to improve performance and user experience.
Cookies do not collect personally identifiable information.
You can manage or disable cookies through your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
The latest version will always be available on our website.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
The Window Cleaning Man Ltd
📞 07724 511747
✉️ windowmen4u@yahoo.co.uk